FAQ

Customization

Embroidery on the left chest is available on all Rain jackets, Mid-weight and Heavy-weight pieces.  Please feel free to contact your Konia dealer for more information. 

 

Warranty

Konia Equestrian is proud to offer a Limited Lifetime Guarantee. We will replace or repair for the life of the product on any defective materials or workmanship when put to normal wear and tear and cared for in accordance to instructions. The Warranty excludes damaged from misuse or abuse, such as improper cleaning, neglect, accident, fire, theft or use for commercial wear. Any alterations on the product will void the Warranty.

 

Repairs

In the case of repairs related to normal wear-and-tear or other mishaps outside our Limited Lifetime Guarantee, we’d be happy to perform any possible repairs at a reasonable fee. Please email us at inquiries@koniaequestrian.com with details and a representative will respond within 2 business days.

Please include the following information: Name, contact name, contact phone number, shipping address, photos of the repair, colour and size of garment, style name, and date and location of original purchase.