All domestic orders are shipped by Purolator. Upon placement of your order, please allow up to 10 business days for delivery. Domestic shipping within Canada is free of charge. Please ensure that someone will be available to sign for your package, otherwise your order may be returned to us.
Canada: Purolator Ground service – 2 to 5 business days
United States: Canada Post Expedited Parcel – 4 to 10 business days ($20–$30 USD)
Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to stop the ordering process. All international packages will be shipped by Canada Post unless otherwise requested.
Once an order ships from Konia Equestrian, please note that tracking is expressly the customer’s responsibility. For information about the status of your package, please contact us at firstname.lastname@example.org.
In the unlikely case of an item running out of stock before your order is processed, a refund will be automatically issued back to your credit card account within two to three business days.