All domestic orders are shipped by Purolator. Upon placement of your order, please allow up to 10 business days for delivery. Please ensure that someone will be available to sign for your package, otherwise your order may be returned to us.
Canada: Purolator Ground service – 2 to 5 business days (approx $20 CAD subject to change)
United States: Canada Post Expedited Parcel – 4 to 10 business days (approx $30 USD subject to change)
All international packages will be shipped by Canada Post unless otherwise requested and freight costs are quoted individually.
Once an order ships from Konia Equestrian, please note that tracking is expressly the customer’s responsibility. For information about the status of your package, please contact us at firstname.lastname@example.org.
In the unlikely case of an item running out of stock before your order is processed, Customer Service will contact you immediately.
Expedited shipments are available at customer's request. Please note there will be additional charges.